Sivakumar, P T (2022) A Cross Sectional Survey of Experience of Patients, Caregivers and Psychiatrists Utilizing Video Telepsychiatry Consultation during Covid-19 Pandemic. Masters thesis, Christian Medical College, Vellore.
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Abstract
INTRODUCTION: Mental health is an important and integral component of the wellbeing of individuals and the society at large. Estimates from 2017 indicate that approximately one in ten people have a mental health disorder. The advent of the COVID - 19 pandemic has only added to the complexities and challenges faced by people in this regard. The pandemic has further worsened the impact on the treatment of mental health disorders. During these times of the pandemic, it is seen that more and more organizations and health care service providers are switching to a virtual model of consultations. With the need for continuing restrictions related to COVID, the changes may probably be here to stay and even become part of the services rendered in psychiatry routinely. In this context, it becomes important that the aspects of tele-psychiatry are studied with a focus on understanding experiences, felt needs, and improving services. This study was conducted to explore the experiences of patients' caretakers and psychiatrists who had taken part in video consultation as part of the tele-psychiatry services provided in a tertiary care center. OBJECTIVES: To evaluate patients’, caregivers’, and doctors’ experience with video consultations as part of tele-psychiatry during the COVID-19 pandemic. METHODOLOGY: A survey was conducted among the patients / caregivers and psychiatrists who had utilised or provided video consultation respectively. Separate online questionnaire for the two groups were formulated, validated by experts, checked for internal consistency and sent through the email. The questionnaire collected socio-demographic details, favourability regarding the access related factors of video consultation, satisfaction with the process related factors and their future willingness regarding the video consultation. After data collection, analysis was done using SPSS 21. RESULTS: Among the 78 respondents in patients / caregivers group, 74% were males, 66% were patients, 34% were caregivers, mean age was 35(SD ± 11.8) years, 40% were unemployed, 35% had post high school education. Among the 19 respondents in the psychiatrist group, 58% were females, 47% had less than 10 years of experience, 32% had experience of 11 – 20 years and 21% had more than 20 years of experience. Overall satisfaction of video consultation tele-psychiatry was 81% among the patient/ caregiver group. 52% of Psychiatrist had satisfaction less than acceptable in considering the video consultation as effective as face to face consultation. CONCLUSION: This study has shown significant overall satisfaction regarding the video consultation modality of tele-psychiatry among patients and caregivers. However about 52 % of the psychiatrists reported less than acceptable satisfaction regarding video consultations as compared to face-to-face consultations for patient care. The specific factors associated with overall satisfaction, needs further research. Psychiatrists had various concerns regarding tele-psychiatry, however, majority considered video consultation to be a viable option in their setting.
| Item Type: | Thesis (Masters) |
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| Additional Information: | 201928261 |
| Uncontrolled Keywords: | Tele-psychiatry, Video consultation, COVID – 19 pandemic, Satisfaction with tele-psychiatry. |
| Subjects: | MEDICAL > Psychiatry > MEDICAL > Psychiatry |
| Depositing User: | Subramani R |
| Date Deposited: | 25 Jun 2021 16:13 |
| Last Modified: | 03 Mar 2024 15:17 |
| URI: | http://repository-tnmgrmu.ac.in/id/eprint/17740 |
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